Is this one platform or several tools?
One platform. Analytics and reports, project management, the creative AI suite, synthetic research and marketing utilities share the same clients, brands and logins, so nothing is exported and re-imported between tools.
What does the client report look like?
By default it is a PowerPoint in a clean theme, with curated views, performance reads, and comment sentiment already worked out, ready for your team to edit before it goes to the client. It can also be a PDF, downloaded when you need it or sent on a schedule. Clients can also open live dashboards in their own account.
What is “AI Insights”?
It’s the analysis behind your report: KPIs and graphs for the brand, period, and account you’re viewing, plus a plain-language read on how the content and the numbers performed, including comment sentiment and topics. It runs in seconds, and it’s included from Growth up. Enterprise includes Advanced AI Insights.
Can our clients log in?
Yes, on Agency and Enterprise. Each client has their own account, with their own users. They can approve posts, see their dashboards, and download or schedule their reports. They never see another client’s work.
What does white-label cover?
Everything the client sees: your domain, logo, and colors, plus branded emails and exported reports. No InnovaMetric branding is shown. It runs in the cloud, so there is nothing to install.
Which channels does it cover?
You can publish to and report on Facebook, Instagram, TikTok, YouTube, and LinkedIn. Reports also include paid ads, Google Analytics, and our tracking pixels, short links, and QR codes.
What happens when we connect a new client?
We pull their history from each connected account, then keep it up to date automatically. The first report has something to compare against.
Can we get our data out?
Yes. The data belongs to you and your clients, and it can be exported. Growth, Agency, and Enterprise also include API access.
Do we need our own AI model?
No. A model is included in the subscription. If you would rather use your own, you can bring an API key.
Can we try it before we commit?
Yes. Ask for a pilot in the form below and tell us how many clients you manage. We’ll propose one that fits.